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Five Pivotal Moments for Internal Communicators During Major Change
April 18, 2017 @ 11:30 am - 1:00 pm
Overcoming resistance and keeping everybody motivated and on the same page during major organizational or process/technology change is no small task. Potent, concise and transparent communications, from the right people and at the right time, can help to significantly ease implementation and ensure adoption.
This presentation will walk through five pivotal moments during a change initiative, beginning with the fragile pre-announcement to mid-level managers about the initial planning/discovery steps. Rest assured, there’s some snags along the way to the finish line.
Please register by noon Saturday, April 15, to secure your entree selection and pricing below. Registrations received after this date will incur an additional $15 fee and meal selection cannot be guaranteed.
- $40 members
- $50 non-members
- $28 students
It’s been over 20 years since Dave first pondered how to help risk-adverse manufacturing industries embrace game-changing automation. Since then, he has focused on communication strategies and messaging that help internal and external audiences in large organizations understand major changes to their work, including disruptive organizational and process change, emerging technology, and integration of employees during acquisition. Industries have ranged from IT to energy to professional services.
Dave recently joined DaVita HealthCare Partners as Director, Communications, headquartered in El Segundo. In a rapid growth mode, HealthCare Partners operates medical groups and clinics in six states. From 2011 through 2016, Dave directed internal change-management communications for Providence Health & Services, a 5-state health care system in the West (34 hospitals, 450 clinics). Major initiatives included the multi-year conversion to an integrated Electronic Health Record system, the largest single “build” in the U.S.